Remote IT Support

24 / 7 Remote IT Support

Remote IT Support 

If you’re an SME in the Doncaster area with a costs and budgeting requirement, but you understand the need and value of technology as a key enabler for efficiency, Remote IT Support may be the best support option for you and your company.You can get in touch with our in-house Service Desk team by telephone, email, chat application or using our help desk directly from your desktop, mobile and online – as often as you like. Our phones are all manned by qualified technicians to ensure you’re back up to speed as quickly as possible. 

Key features 

Features provided in our 24×7 monitoring and remote management package  are included as standard.

  • Unlimited telephone & email support
  • Unlimited remote support (servers, PC’s & networks)
  • Standard Service Desk hours 7.30am to 6.30pm daily
  • Preventative maintenance & updates
  • 24/7 Real-time monitoring & alerts 
  • High rate of first-contact resolution
  • Enterprise class service management system
  • Self-service client Service Hub (desktop, mobile, web versions)
  • On demand ICT advice
  • Discounted onsite time
  • Discounted rates on other services
  • No hidden costs

Get a Quote Today





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